Trying to integrate Service Operations Insight (SOI) with APM, specifically using the customer's existing APM Summary Alerts.
SOI APM integration supports Summary Alerts for metric-based alerts per documentation,
We were hoping to enable the APM SNMP notification action for SOI into each of the customer's Summary Alerts.
However going to the existing Summary Alerts in APM, and trying to add the SNMP action, the option is not available.
Why is the SNMP Action not available to add?
CA APM 10.5.2 .x
This works when using CA APM Webview.
Note: As per engineering, this may be a limitation of Workstation with SOI Integration