Integrated eHealth Distributed Console into CAPC, but there is no data for devices or interfaces showing

Document ID : KB000020363
Last Modified Date : 14/02/2018
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Problem: 

On the CAPC system added eHealth Reporting Console as a data source. Interfaces and devices are imported from eHealth but there is no data for them.

Environment:  

Pm 2.7

Cause: 

Synchronization error

Resolution:

1. Run nhNpcSetup on the eHealth Distributed Front End Reporting Console system that you are integrating CAPC with.

2. On CAPC web page Administration/Data Sources Perform eHealth Full Resynchronization

 

Additional Information:

N/A