Install/upgrade steps for a APM 9.6 TIM running on the MTP Appliance (CA ADA Multi-Port Monitor).

Document ID : KB000017622
Last Modified Date : 14/02/2018
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Description:

This article includes the installation and upgrade steps for a APM 9.6 TIM running on a MTP Appliance (CA ADA Multi-Port Monitor).  Although the new 9.6 TIM installer ships as a RPM package, the 9.6 TIM running on the MTP Appliance is installed by still using the MTP Web interface.

Solution:

Key points:

  • The supported versions of the MTP Appliance are 9.2 & 10.0 (Cent OS 5.x x64).
  • The CentOS 5.x RPM package requirements are the same as the standard TIM i.e.

    • mod_ssl
    • compat-libstdc++-33
    • pexpect
    • unzip
    • httpd
    • nspr
    • libpcap
    • pstack
    • mod_python
    • java-1.6.0-openjdk
  • On Support Online, go to -> Download Center -> Products. The 9.6 TIM for MTP software is available along with other CA APM software under the product name

    "CA Application Performance Management - MULTI-PLATFORM." (Earlier versions used the product name "CA Application Delivery Analysis Multi-Port Monitor.")

    Figure 1
  • The GEN06084119E.tar file contains 3 images which can be installed via the MTP Web interface under "System Setup -> Install Software" in the following order:

    • machine-settings-mtp-Linux-el5-x64-9.6.0.0.502646.image
    • tim-mtp-requisites-Linux-el5-x64-9.6.0.0.502646.image
    • tim-mtp-Linux-el5-x64-9.6.0.0.502646.image
  • If performing a TIM upgrade, then do the following:

    • From a Linux shell, take a backup of the entire config directory of the existing TIM installation under /etc/wily/cem/tim (/usr/local/wily/cem/tim)
    • Install the 3 image files for the new 9.6 TIM. The install process removes the existing TIM installation directory and the new version will be installed into directory /opt/CA/APM/tim.
    • From the TIM Setup page, (System Setup -> "Tim 9.6.0.0 build ...") stop the TIM
    • From a Linux shell, change the directory (cd) to /opt/CA/APM/tim and restore the config directory backup, overriding any existing files with the same name
    • From the TIM Setup page, restart the TIM