Installing ConfigXpress fails with a certificate error

Document ID : KB000098858
Last Modified Date : 30/05/2018
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Issue:
ConfigXpress fails to install with "The certificate does not match the installed application certificate, does not support application upgrades, or is invalid." 
Environment:
Identity Manager
Cause:
This error occurs because an earlier version of ConfigXpress exists on this machine with an older certificate. 
Resolution:
Using Add/Remove Programs from Windows, uninstall the ConfigXpress application and then rerun the desired installer for ConfigXpress