Installation or upgrade fails with "Too many levels of symbolic links" error

Document ID : KB000087983
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
Too many levels of symbolic links

Installing or upgrading Applications Manager fails with the above error which is seen in the awinstall.log.

Investigation

A "Too many levels of symbolic links" error is an OS specific error that occurs when a file is symlinked to its own path value creating a loop in the link such a file being linked to itself. Files are created in the install directory during the installation/upgrade process thatĀ 
are symlinked to files in the installation media directory. In Applications Manager, this error can occur if the installation media directory exists inside the install directory ($AW_HOME).
Environment:
OS Version: N/A
Cause:
Cause type:
Configuration
Root Cause: Installation media directory is a sub-directory in the install directory.
Resolution:
Move the installation media directory outside the install directory ($AW_HOME) and rerun theĀ install/upgrade.

Fix Status: No Fix

Fix Version(s):
N/A
Additional Information:
Workaround :
N/A