Installation on Widlfy 8.2.1 is failing on database credentials

Document ID : KB000045506
Last Modified Date : 14/02/2018
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Identity Portal installation program reaches the database credentials step and fails to go beyond even when all details are correct.


Identity Suite 12.6.8

Identity Portal 1.6.2


This happens when the installer cannot create the JDBC data source 


The data source has to be made manually.

Here are the steps to create the data source:

Name: sigma-ds

JNDI Name: java:jboss/datasources/jdbc/sigmadb

Connection URL: jdbc:sqlserver://<servername>:<port>;databaseName=<db_name>

Username: <your username>

Password: xxxxxxxx


Then Test Connection.

Edit sigma-ds connection tab, and disable "use CCM"

Go to Pool tab, and set Max Pool Size to 25

Enable data source and continue Identity Portal Installation

Additional Information: