Installation on Widlfy 8.2.1 is failing on database credentials

Document ID : KB000045506
Last Modified Date : 14/02/2018
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Issue: 

Identity Portal installation program reaches the database credentials step and fails to go beyond even when all details are correct.

Environment:  

Identity Suite 12.6.8

Identity Portal 1.6.2

Cause: 

This happens when the installer cannot create the JDBC data source 

Resolution/Workaround:

The data source has to be made manually.

Here are the steps to create the data source:

Name: sigma-ds

JNDI Name: java:jboss/datasources/jdbc/sigmadb

Connection URL: jdbc:sqlserver://<servername>:<port>;databaseName=<db_name>

Username: <your username>

Password: xxxxxxxx

 

Then Test Connection.

Edit sigma-ds connection tab, and disable "use CCM"

Go to Pool tab, and set Max Pool Size to 25

Enable data source and continue Identity Portal Installation

Additional Information:

 

N/A