InstallAnywhere gives the error Installer User Interface Mode Not Supported

Document ID : KB000100089
Last Modified Date : 06/06/2018
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Question:
When attempting to install 10.7 SP1, this error is seen.

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Installer User Interface Mode Not Supported

Unable to load and to prepare the installer in console or silent mode.

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After applying the steps in the KB below, the same error is still seen.

https://comm.support.ca.com/kb/rhel7-installer-user-interface-mode-not-supported/kb000094794

 
Answer:
In this situation, the DISPLAY variable was set.  To work around this error, please unset the variable as shown below.

export DISPLAY="" 

The EM installer has an issue with the graphic redirection in the Citrix vdi session used for the ssh connection to the client.  The Citrix graphics redirection is the issue that prevents the EM installer from running in any mode at all.