Install of Web-services feature fails with GIM30209E, how do I resolve this problem?

Document ID : KB000017899
Last Modified Date : 14/02/2018
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Description:

If you have already installed Endevor v16 and want to install the Web-Services Interface you may receive a GIM30209E error during the apply step of the installation.

Solution:

If you have already installed CA Endevor V16 (BASE) and you want to install the CA Endevor V16 Web-Services option, during the apply you may receive the following error:


APPLY           
  SELECT(CSIQG03)    
  CHECK .            
                     
GIM30209E ** APPLY PROCESSING FAILED FOR SYSMOD CSIQG03. REQUIRED SYSMODS FAILED OR WERE MISSING. 
GIM35916I    CONDITIONAL REQUISITE SYSMOD RO66594 WAS MISSING. SYSMOD RO66593 CONTAINED THE ++IF STATEMENT.  
GIM37001S ** APPLY PROCESSING STOPPED BECAUSE FUNCTION SYSMOD CSIQG03 FAILED.  
GIM20501I    APPLY PROCESSING IS COMPLETE. THE HIGHEST RETURN CODE WAS 12. 

To resolve the GIM30209E error, you must perform the following steps in order:

  1. Restore PTF RO66593
  2. Install FMID CSIQG03
  3. Apply PTF RO66593 + RO66594.

Please note that the above error will only occur if you have already installed and are current with maintenance on CA Endevor v16.

If you have further questions or concerns about this problem, please contact your local CA Endevor Support Team.