Install fails with "Could not find import file STATIC.exp" error

Document ID : KB000087751
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
Processing IMPORT STATIC could not find import file STATIC.exp

Awinstall fails with the following error message:
 
Importing STATIC
*************** Import Failed **********************
Fatal Error occurred - check the log /home/qa4/user_tests/thk/v91/install/aw_install.log

A review of the $AW_HOME/install/awinstall.log shows the following:
 
IMPEXP IMPORT STATIC
Processing IMPORT STATIC
could not find import file STATIC.exp
*************** Import Failed **********************
Fatal Error occurred - check the log /home/qa4/user_tests/thk/v91/install/aw_install.log
Cause:
Cause type:
Configuration
Root Cause: The STATIC.EXP file is not located in the $AW_HOME/import directory
Resolution:
N/A

Fix Status: No Fix

Fix Version(s):
N/A
Additional Information:
Workaround :
  1. Copy the $AW_HOME/import/STATIC.EXP file from another server that is on the same version and patch level.
  2. Remove the $AW_HOME/data/extract_file.dat and re-run cdinst.sh from the installation media to extract the STATIC.EXP file.