Information needed to Upload CAPA Player Package

Document ID : KB000011543
Last Modified Date : 14/02/2018
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Introduction:

How to Upload CAPA Player Package

Question:

What information do we require to upload CAPA Player Package?

Environment:
All
Answer:
  • Provide the Environment URL details on which the CAPA Player package needs to be uploaded.
  • Provide the CAPA Package which needs to be uploaded on the particular environment.
  • If the case is opened on behalf of the client then please make sure that an approval email from the client is provided to avoid delays in the schedule.
  • There would be a lead time of 48 hours and require a downtime of 2 hours to upload the CAPA package.
  • Always provide the best date/time with time zone to schedule the activity.