Information needed to Schedule Deployment Activity

Document ID : KB000011498
Last Modified Date : 14/02/2018
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Introduction:

How to request for scheduling a deployment

Question:

What information do we require to schedule a deployment?

Environment:
All
Answer:
  • Provide the Environment URL details on which the Deployment needs to be done.
  • Provide the Package that needs to be deployed on the particular environment.
  • Customer Approval.
  • Installation instruction Guide.
  • There would be a lead time of 72 hours and downtime of 2 hours to accommodate the Deployment activity.
  • Always provide the best date/time with time zone to schedule the activity with a downtime of 2 hours.