Incorrectly receiving Email Notifications

Document ID : KB000123027
Last Modified Date : 22/01/2019
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Issue:
Time-sheet Notifications are being received even though notification settings in Home>>Account Settings are set to receive no notifications. 
Cause:
Under Administration>>Data Administration>>Processes we searched for any Timesheet Processes

Noticed that there was a process set to run around the same time the email notifications are received.

Looked in the process to see if they had any notifications defined.  There were no resources in the Notification fields

Looked at the gel script that defines the process.  Within this gel script we saw the code to send our notifications to Resource Managers

The gel script does not look to see if the Account Setting for notifications are disabled.  It will send the notifications as coded.
Resolution:


Update the gel script so the correct people receive the notifications.