Incorrect information for the svcGrpMemberName trap

Document ID : KB000117903
Last Modified Date : 19/10/2018
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The Citrix NetScaler load balancer device is sending the svcGrpMemberName trap, but when the event is generated on the device model, the svcGrpMemberFullName varbind value is missing.
CA Spectrum 10.x
Incorrect varbind mapping in the $SPECROOT/SS/CsVendor/Citrix/AlertMap file.
Edit the $SPECROOT/SS/CsVendor/Citrix/AlertMap file on the SpectroSERVER machine.

a) Locate these entries:
# svcGrpMemberFullName,0)\ 

b) Change to:
# svcGrpMemberFullName,0)\ 

c) Save the change.

d) Click on "Update Event Configuration" button under the SpectroSERVER Control subview of the VNM model.