Error Message :
When modifying the Automation Engine ucsrv.ini to host_name = *OWN, Agents when they start may not be able to populate a hostname, but instead only an IP address. This can cause inconsistencies in cycling Agents from within the System Overview or transferring reports to the Automation Engine.
Root Cause: Using *OWN is not recommended - to eliminate potential OS issues and or multiple NIC's causing unexpected returns, the best practice would be using the hostname necessary for the environment.
This field was added on 30/03/2017. This article has not been updated yet. Refer to the "Description" or "Workaround" sections for solution information.
Fix Status: No Fix
Set the ucsrv.ini to the hostname, not to *OWN.