Incident window not resized in Firefox

Document ID : KB000068533
Last Modified Date : 12/03/2018
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Introduction:

 

Problem: 

If I select an Incident from the list, which was already opened before, but minimized or in the background,
it is not resized or does not come into the foreground anymore.

Environment:  

USRD 12.9 / 14.1 with FireFox

Cause: 

This is a security restriction in FireFox

Resolution:

1. Open the FireFox browser
2. Connect to about:config
3. Search for dom.disable_window_flip
4. Change the value to "false"

 

Instructions:
Please Update This Required Field