Inbound synchronization of Identity Manager fails with ERROR: The environment: [environment name] does not have a domain-to-translator map for inbound synchronization.

Document ID : KB000035345
Last Modified Date : 21/06/2018
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Issue:

Inbound synchronization is failing in the environment and in the etanotify logs the following error is displayed: 

ERROR: The environment: [environment name] does not have a domain-to-translator map for inbound synchronization. 

 

Resolution:

This issue is caused by missing outbound mappings between Provisioning Server and IM and can be resolved by restoring the required mappings. 

In the Identity Manager Management Console go to Environments > [your environment] > Advanced Settings > Provisioning 

The outbound mappings should contain at least the following: 

 2015-12-16 17_35_19-leije03-u149981-12 - leije03-U149981 - Remote Desktop Connection.jpg

If any of these mappings are missing they can be added by selecting the user event and outbound event from the drop down menus and hitting the add button. 

Once this is done click the save button and restart the environment. After the environment is restarted Inbound Sync should resume normal behavior.