Inactive users still show under License Administration

Document ID : KB000106218
Last Modified Date : 12/07/2018
Show Technical Document Details
Issue:
There are a few users who are inactive and have had all permissions removed that still show as using a license under License Administration
Environment:
15.2
Cause:
There is a Clarity group in Active Directory that is holding on to these licenses
Resolution:
Remove individuals from the Clarity group in Active Directory and then run the LDAP Obsolete Users job to deactivate and remove the user license.