In UVMS advanced architecture, valid license of master UVMS is sometimes seen as invalid.

Document ID : KB000086298
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
N/A

Patch level detected:Univiewer Management Server 6.1.00
Product Version: Dollar.Universe 6.1.0

Description :In UVMS advanced architecture, valid license of master UVMS is sometimes seen as invalid.
Environment:
OS: All
Cause:
Cause type:
Defect
Root Cause: The license check was based on the hostname of the Univiewer Management server we are logged in instead of the hostname of the one requested
Resolution:
Please upgrade both Univiewer Console and Management Server to 6.7.21

Fix Status: Released

Fix Version(s):
Component: Univiewer.Management.Server
Version: Dollar.Universe 6.7.21
Additional Information:
Workaround :
N/A