In Univiewer WebConsole the uxtrace generation remains in status "In Progress"

Document ID : KB000085565
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
No error appears

Patch level detected:Univiewer Console 6.1.00
Product Version: Dollar.Universe 6.1.0

Description :When you launch an uxtrace from the webconsole,the uxtrace remains in status “running” even if the file TMP* has been created and finished locally on the node.
On the server where the webconsole has been launched, nothing is created on the requested folder and the status is Running.
Environment:
OS: All
Cause:
Cause type:
Defect
Root Cause: N/A
Resolution:
Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Univiewer.Console
Version: Dollar.Universe 6.5.21
Additional Information:
Workaround :
N/A