In UCM PDF reports do not have graphics

Document ID : KB000091798
Last Modified Date : 17/04/2018
Show Technical Document Details
Issue:
It is not possible to generate a PDF report in UCM without an internet connection.
If your environment is configured for HTTPS, the problem you see is with UCM PDF printing not working.
What happens is that the PDF reports are missing the report graphics.
Environment:
UCM 4.3.1.x
Windows 2012.
Cause:
This issue is seen when running PDF reports without an internet connection.
Resolution:
CA Development have created a patch.
Please raise a support case with CA support, quoting defect reference DE350950.