Verify that the Option TPXMAIL is running with the proper LMPKey.
The message 'TPX9925 OPTION MAILBOX OF CA-TPX IS AUTHORIZED' should appear in the TPX LOG at startup of TPX.
If the above message is displayed in the LOG, then it is likely this could be a problem with the TPXMAIL VSAM database.
Review the TPX LOG for any messages concerning the MAIL database, for example:
TPXL0422 mm/dd/yy hh:mm:ss MAIL file open error. Message/List storage/retrieval impossible, ACBERFLG=xx
In this case, try the following:
- Stop TPX
- Run TPX batch (BATCHINI) 'reset integrity' job against the MAIL database.
If this does not help, then use a backup of that database or,
Repair the MAIL database using the following instructions:
Stop the TPX tasks which access this database.
Backup MAIL database. Use REPRO
Delete/define MAIL database
Restore the database from backup using IDcams /repro
Run TPX batch (BATCHINI) 'reset integrity' job against the MAIL database before starting TPX.
This should resolve the inaccessibility of the MAIL components.