In the MSP New Driver, the Task Details form Disappears

Document ID : KB000095516
Last Modified Date : 01/06/2018
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Issue:

In the MSP (Microsoft Project) New Driver, the Task Details section Disappears when saving back to PPM.

Steps to Reproduce:
1. Open a project in MSP
2. From the 'View' tab, click the Details check box in the 'Split View' section of MSP
3. Save the project back to PPM
4. Export the project from PPM to MSP
Expected Results: Task Details section is still visible
Actual Results: Task Details section is not visible

Cause:
This applies to the MSP New Driver
Resolution:
This is working as expected due to the behavior of Microsoft Project. This can be reproduced in Microsoft Project standalone by saving the project as an XML locally on the machine instead of saving back to PPM. When you open the XML file in MSP, the highlighting is lost.

The workaround is to recheck the Details check box when opening a project in MSP. 

 
Additional Information:

- Click here to view information on this change, as well as other differences between the MSP Legacy and MSP New driver
- Reference TEC1606998 : In the MSP New driver, highlighting of tasks is no longer saved
- Reference TEC1784816 : Can Custom Field Names in MSP be exported as column names for projects exported from PPM?
- Reference TEC1538513 : In the MSP New Driver, Tasks/Milestones added to Timeline view are not Preserved
- Reference TEC1545414 : In the new MSP Driver, custom views are not Saved
- Reference KB000071385 - CA PPM and MSP integration - List of Knowledge Documents
- Reference KB000015956 - CA PPM and MSP integration known defects - Support Technical Document Index