In the MSP New Driver, Tasks with assignment at 100% complete change to milestones at 99% complete with duration of 0 days

Document ID : KB000036442
Last Modified Date : 14/02/2018
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Problem

In the Microsoft Project (MSP) Interface New Driver, tasks with assignments at 100% complete in PPM change to milestones at 99% complete with duration of 0 days.

 

Steps to reproduce: 

1. Create a project in PPM

2. Add one resource to the project

2. Add a one day task 

3. Assign the resource to the task 

4. Clear out the ETC and mark the task as 100% complete with a Status of Complete 

5. Open the project in MSP

Expected Results: The task is 100% complete with a 1 day duration

Actual Results: The task has been marked as a milestone, the duration is zero and the task is 99% complete

Environment: 

MSP Interface New Driver for 14.2 and 14.3

 

Cause:

This issue is caused by: CLRT-78880. 

 

Resolution:

 

This issue is fixed in CA PPM 14.4.

 

Workaround:

 

Assignments on a Completed task that has 0 Actual work should be removed.

 

Additional Information:

  • Reference TEC1508652 for the status of the defect regarding Fixed Unit milestones
  • Reference TEC1447705 for the status of the defect regarding Fixed Duration milestones
  • Reference TEC1366743 for when this issue can occur if the option 'Updating Task status updates resource status' is not disabled per the Green Book