In the MSP New Driver, % Complete for a Summary Task changes to 0% when the project is opened from PPM

Document ID : KB000008682
Last Modified Date : 06/09/2018
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Issue:

In the MSP (Microsoft Project) New Driver, % Complete for a summary task changes to 0% if the child task has a resource assigned and the % Complete is >0 and <100. This issue happens when the project is exported from CA Project & Portfolio Management (PPM)

Steps to Reproduce

1. In MSP, create two tasks and make the first task a summary task to the second task
2. Assign a resource to the child task 
3. Update the % Complete of the child task to 50%, which updates the % complete of the summary task to 50% (Issue does not happen if you change the % Complete to 100%) 
4. Save the project back to PPM (% Complete is still correct here) 
5. Export the project to MSP 

Expected Results: Summary task % complete still shows as 50% which matches the child task 
Actual Results: Summary task % Complete is 0% 

Note: If you save the project back to PPM, the % Complete of the summary task is then 0% there. 

Environment:
This issues applies to the MSP New Driver for CA PPM 14.4, 15.1, 15.2, and 15.3
Cause:

This issue is caused by: DE37753 

Resolution:

This issue is fixed in CA PPM 15.4 and higher. 

Workaround: 
The only workaround to keep the summary task % correct is to remove the assignment on the subtask. 

Additional Information:
Reference our PPM defect resolution policy for more details on the standard procedure by which customer reported defects are resolved
Reference KB000071385 - CA PPM and MSP integration - List of Knowledge Documents
Reference KB000015956 - CA PPM and MSP integration known defects - Support Technical Document Index