In the inspection view the operation shows (no date) ( no incoming requestfound) for all virtual services

Document ID : KB000007424
Last Modified Date : 03/07/2018
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Issue:

In the inspection view the operation shows (no date) ( no incoming request found) error for all virtualized services but the services are responding as expected.

Environment:
All supported DevTest releases.
Resolution:

There can be multiple reasons to not show the request details in inspection view.

1) VSE logging level is set to ERROR or WARN mode in logging.properties file. You can change it to INFO as below:

log4j.logger.VSE=DEBUG, VSEAPP

Note that for performance environment the recommendation is to set the VSE log level to WARN or ERROR.
More information regarding VSE tuning in the link below:
https://comm.support.ca.com/kb/VSE-Performance-Tuning-Guidelines/KB000048518

2) Increase the buffer size for the the request event details by setting the property below in the local.properties file and restart the components. 

lisa.vse.request.event.set.buffer.size=400

For more information regarding this property in the link below:
https://comm.support.ca.com/kb/How-do-you-use-the-Inspection-View-and-options-to-help-debugging-VSE-transactions/KB000043193

3) If the quite option in the VSM steps is checked, uncheck the quite option, save and redeploy the service to the VSE.