In some servers we are not able to change the password and we are getting error codes 15520 and 5995 in reports. What is happening ?

Document ID : KB000004359
Last Modified Date : 14/02/2018
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Issue:

I have several UNIX servers where changing the password on view fails.

Viewing the password creates a job to change the password, but the change password report indicates that updating the password failed with error codes 15520 and 5995.

What may be happening ?

 

Environment:
CA PAM and CA PA all versions
Cause:

Answer

 

One of the reasons this may happen is that there is an aging policy in place in the target device which prevents password change before a certain number of days have gone by. If password change is attempted before the minimum password age, this error will be reported.

Resolution:

Disable password age or change password after the required minimal time has gone by