In Self Cert Wizard, unable to add OID to cart.

Document ID : KB000071637
Last Modified Date : 22/02/2018
Show Technical Document Details
Issue:
In Self Cert Wizard, [Select Object ID] section we are unable to add any OID to cart.
When clicking any OID (sysUpTime, for example) it does not return value.
Environment:
UIM - ANY Version
Self Cert Portlet 1.14 (build #139)
SNMPcollector - ANY Version.

The problem is independent which SNMP version being used to poll target SNMP device.
Cause:
A defect in the self-cert portlet.
The self-cert portlet does not pass SNMP credential correctly if special characters like #,%,? is used in the credential.
Resolution:
1. Please contact Technical Support obtain selfcert portlet hotfix 1.1.4-HF1.
2. Deactivate wasp probe in UMP robot.
3. Remove the below folders in UMP robot.

<uim>/probes/service/wasp/webapps/selfcert
<uim>/probes/service/wasp/work/wasp-engine

4. Import the hotfix to your archive.
5. Deploy the hotfix to UMP robot.
6. Activate wasp probe in UMP robot. 
7. Clear browser cache.