In Privileged Identity Manager UI unable to add a Windows server as AC for PUPM Endpoint

Document ID : KB000030431
Last Modified Date : 14/02/2018
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Issue:

When trying to create a AC for PUPM endpoint for windows server fails.

 

Environment: 

Privilege Access Manager Server 12.8

Privilege Identity Manager Endpoint 12.8 on any windows server.

 

Resolution:

Please follow the instructions listed below to add the endpoint in Enterprise Management.

1. Verify the version of PIM endpoint is R12.6 SP1 and above

2. Stop the Endpoint services

c:\>secons -s

3. Delete PupmAgent.dat from the following location if it exist

x:\Program Files\CA\AccessControl\Data\AgentManager

4. Edit the following registry key which is mentioned under

HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\AccessControl\Common\communication

Set Distribution Server to ssl://<ENTM or Distribution server>:7243

reg1.png

HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\AccessControl\Common\AgentManager\Plugins\PupmAgent

Set OperationMode to 1

reg3.png

 

5. Run the following command from a command prompt on the PIM endpoint host

sechkey -t -pwd <communication password>

6. Restart the endpoint services

C:\>seosd -start