In Devtest Service virtualization, Matching tab in inspection view is coming as blank in VSE console.

Document ID : KB000047628
Last Modified Date : 14/02/2018
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Problem: 

    We are trying to view matching tab in “show matching “ tab present in inspection view but it is coming as blank. This is observed across most of the services.

Cause: 

  By default, VSE matching details will be logged in INFO mode using property log4j.logger.VSE=INFO, VSEAPP in logging.properties file. If you change logging level to ERROR or WARNING mode, matching details will not be captured by VSE

Resolution/Workaround:

 

  Change logging level for VSE matches details in logging.properties file by updating property log4j.logger.VSE to INFO,VSEAPP and restart VSE service to reflect the changes.