In Desktop Client/report, all reports are blank if windows OS used is not English

Document ID : KB000009033
Last Modified Date : 14/02/2018
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Issue:

 

In Desktop Client/report, all reports are blank if dSeries Desktop Client is installed

on a French Windows Operating System 

Environment:
CA Workload Automation DE 12.0.02.00 on Windows
Cause:

 

Operating System is a French windows

Resolution:

 

Install the Desktop client on a English operating System 

The root cause of this behavior is still under investigation