In CA Software Asset Manager, the Help Hyperlinks are not working.

Document ID : KB000006175
Last Modified Date : 14/02/2018
Show Technical Document Details
Issue:

The help hyperlinks in CA Software Asset Manager 4.1.3, p3 are not working.   For example, when we edit a device, then select the help “?”, the sub window displays hyperlinks for: Basic Information, Additional Information, Relations, CPU, etc.  The hyperlinks are not active and are not clickable when using the IE11 browser. 

Environment:
CA Software Asset Manager 4.1.3, p3
Resolution:

This problem has been solved in CA Software Asset Manager 4.1.5, p5 and above. 

CA Software Asset Manager 4.1.5, p5 is now available at support.ca.com, in the download center.