In CA Service Desk Manager (CA SDM) 12.9 CUM#1, not able to add "Attachment Servlet Path" to a server's settings from the CA SDM GUI.
In addition, the following error appears in the CA SDM STLOG:
SQL Execute failed: [Microsoft OLE DB Provider for SQL Server] [ SQL Code=207 SQL State=42S22] Invalid column name 'upload_path'.
In CA SDM 12.9 CUM#1, a fix is included which adds the "Attachment Servlet Path" field to a server's settings from the CA SDM GUI.
In order for this fix to be implemented properly, ALL of the required Post Install Steps from CUM#1 documented in the POST INSTALLATION DOCUMENT need to be following.
Specifically, Step #1 to apply the required MDB patch and Step #5 to update the usp_pdmMacro and usp_pdmMacroParam MDB tables.