In a CA Service Desk Manager (CA SDM) Advance Availability (AA) architecture, how to determine which Server is Background (BG), Stand By (SB) or Application Server (AP)? Is there a command for this?

Document ID : KB000031004
Last Modified Date : 14/02/2018
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Question:

What is the command to determine which Server is Background (BG), Stand By (SB) or Application Server (APP) in ServiceDesk R12.9 or R14.1 Advance Availability (AA) architecture?

 

Answer:

From a command prompt, run the command pdm_server_control -t on each of the servers.

Below are the outputs from each of the Servers.

Background Server Output

bg.jpg

Standby Server Output

stand.jpg

Application Server Output

application.jpg