Impossible to update Unijob launch: "An invalid user has been used"

Document ID : KB000086516
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
The pop-up error message on the UVC console contains the following: 
########################## 
On environment <nodename>: 
Run <jobname> on <nodename>: 
An invalid user has been used : Invalid User - 'submission_account_name' 
##########################

Patch level detected:Univiewer Console 4.0.00
Impossible to update Unijob launch via Univiewer Console 4 in case the Submission User contains more than 12 characters.
The above Error message is displayed instead.
Environment:
OS: Windows
OS Version: All
Cause:
Cause type:
Defect
Root Cause: This a a defect affecting UVC until version 4.0.15 when trying to update Unijob's launches.
Resolution:
Update to a fix version listed below or a newer version if available.​

Fix Status: Released

Fix Version(s):
Univiewer Console 4.0.15 - Available
Additional Information:
Workaround :
Using a submission account with less than 12 characters