Impossible to start/stop DU via command unistart/unistop

Document ID : KB000086956
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
C:\ORSYP\UNIV63_hkstm2k804\bin>unistopSystem error 5 has occurred.
Access is denied.
You are not allowed to stop this Dollar Universe instance.
Patch level detected:Dollar Universe 6.0.00
Product Version: Dollar.Universe 6.0.0

Description :When trying to start or stop DU via commands unistart and unistop not by local administrator account on Windows server, we get the error below:

C:\ORSYP\UNIV63_hkstm2k804\bin>unistop
Instance shutdown procedure

System error 5 has occurred.

Access is denied.

You are not allowed to stop this Dollar Universe instance.
Error:1
Environment:
OS: Windows
Cause:
Cause type:
By design
Root Cause: By default only local administrator can start and stop DU
Resolution:
In order to launch start and stop script of DU, we need to launch it by local administrator or via a cmd launch as Administrator. (right click on the cmd.exe shortcut and Run as Administrator).

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.0.0
Additional Information:
Workaround :
N/A