Impossible to restart engines following LDAP issue

Document ID : KB000086692
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 5

Error Message :
 During the startup procedure

=====================================================================================
" LANC Exploitation Erreur
Utilisateur inexistant (User Unknown)

CALC Exploitation Erreur
Utilisateur inexistant (User Unknown)

ECHA Exploitation Erreur
Utilisateur inexistant (User Unknown)

SURV Exploitation Erreur
Utilisateur inexistant (User Unknown)

Acces refuse, Droits insuffissants (Access denied. Insufficient Rights)
Fin startup de Dollar Universe
=====================================================================================  

Patch level detected:Dollar Universe 5.3
Product Version: Dollar.Universe 5.3.3 FX25002

Description :On a plateform were DUAS uses LDAP user as his DUAS admin account. After an operation on LDAP where DUAS had not been previously correctly stopped it is impossible to restart the DUAS engines (LAN, EXC, SUV and CAL). Even if user pretends that LDAP is operational again.
Environment:
OS: Linux
Cause:
Cause type:
Configuration
Root Cause: N/A
Resolution:
If:
- You have tried to razfic different files (u_fmpi50)
- You see that uxlst atm command can only be executed by root.
- You see that a reorganization doesn't help.

It means that the problem is certainly coming from LDAP and you have to search the root cause in the LDAP directory.
The LDAP has certainly not been correctly re established.

Fix Status: No Fix
 
Additional Information:
Workaround :
N/A