Impossible to generate an uxtrace with Univiewer 6.3.01

Document ID : KB000085043
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
The following popup error message appears after trying to generate the uxtrace via UVC:

###############################
com.orsyp.unitools.UniToolsException: com.orsyp.UniverseException: send: protocol is null. 
###############################

Patch level detected:Univiewer Console 6.3.01
Product Version: Dollar.Universe 6.3.01

Description :After upgrading to UVC 6.3.01, the uxtrace can't be generated any more.
Environment:
OS: All
Cause:
Cause type:
Defect
Root Cause: N/A
Resolution:
Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Univiewer.Console
Version: Dollar.Universe 6.3.21
Additional Information:
Workaround :
N/A