Impossible to access the objects of a node - "Error getting Group <Administrators>: 9"

Document ID : KB000086508
Last Modified Date : 30/04/2018
Show Technical Document Details
Issue:
Error Message :
On the reorganization log, this kind of messages appear:
#######################################
file reorganization u_fmsc60 
duplicate key DUAS COMPANY/X Administrators u_fmsc60 
...
duplicate key DUAS COMPANY/X Developers u_fmsc60 
#######################################

On the universe.log, this kind of messages appear:

#######################################
|INFO |X|IO |pid=9918.6| io_sync_roles | Full sync of 4 security roles 
Pb dans pos_data : pos_data 468 , pos_buff 9225 fich u_fmsc60 
|WARN |X|IO |pid=9918.6| io_sync_roles | Error 9 deleting role table 
|ERROR|X|IO |pid=9918.6| owls_secrole_create | write SCART error (6) [DUAS DIBITS/X Administrators ] 
|ERROR|X|IO |pid=9918.6| role_create | Unable to create role info <DUAS DIBITS/X Administrators >: 6 
Pb dans pos_data : pos_data 481 , pos_buff 22550 fich u_fmsc60 
|ERROR|X|IO |pid=9918.6| owls_secrole_create | write SCART error (6) [DUAS DIBITS/X Developers 

####################################### 

Patch level detected:Dollar Universe 6.1.00
Product Version: Dollar.Universe 6.1.0

Description :After an issue on the system, when starting / reorganizing the node some messages regarding the file u_fmsc60 appear on the reorganization log.
As a result, the node is not accessible via UVC, it appears with status Connected but there is a rights error message when we try to display the objects.
Environment:
OS: All
Cause:
Cause type:
Configuration
Root Cause: A system issue occurred and the file u_fmsc60 was corrupted.
Resolution:
In order to workaround the issue, the file u_fmsc60 needs to be reinitialized.
The procedure is the following:

1. unistop
2. unims -unregister
3. uxrazfic u_fmsc60
4. unims -register -mshost XXXX -msport 4184 -login admin -pwd XXXX
5. unistart

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.1.21
Additional Information:
Workaround :
N/A