Impossible to acces DUAS node with UVC

Document ID : KB000086262
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
In the Univiewer Console interface:

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The server is unreachable. Reason:NIO CDJ Connection problem
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Patch level detected:Univiewer Console 6.2.00
Product Version: Dollar.Universe 6.2.0

Description :It is impossible to reach the DUAS node with UVC.
The node is running and can be accessed by command line
The node can be shutdown and restarted.
Environment:
OS: All
Cause:
Cause type:
Configuration
Root Cause: The server name of the DUAS node as declared on UVMS has changed.
Resolution:
1. Shutdown the DUAS node:
- On Unix: $UNI_DIR_EXEC/unistop
- On Windows: %UNI_DIR_EXEC%/unistop
2. Update the node name that is declared in the UVMS database from the DUAS CLI:
- On Unix: $UNI_DIR_EXEC/unims -update -host
- On Windows: %UNI_DIR_EXEC%/unims -update -host
3. Restart the DUAS node:
- On Unix: $UNI_DIR_EXEC/unistart
- On Windows: %UNI_DIR_EXEC%/unistart

Fix Status: No Fix
 
Additional Information:
Workaround :
N/A