Import JS reports failed

Document ID : KB000121328
Last Modified Date : 29/11/2018
Show Technical Document Details
Issue:
Importing an exported archive (.zip) file full of custom reports from a sub folder in my repository failed. Only a small subset of the reports in the sub folder were imported successfully.

We get this error in the UI when importing using Jaspersoft Studio

User-added image

But we do not get any visible UI errors when the import fails in Advanced Reporting or from the Jaspersoft Reports Server administrator's UI.

We did get the following error in jasperserver.log file when the import failed in the report server admin UI:

2018-11-13 15:39:20,993 ERROR ImportRunnable,pool-14-thread-1:78 [root|superuser] - Import failed: 
com.jaspersoft.jasperserver.export.service.ImportFailedException: Import failed. Reason: null
    at com.jaspersoft.jasperserver.export.service.impl.ImportExportServiceImpl.startImport(ImportExportServiceImpl.java:236)
    at com.jaspersoft.ji.logging.audit.export.service.AuditCapableImportExportServiceImpl.startImport(AuditCapableImportExportServiceImpl.java:38)
    at com.jaspersoft.jasperserver.export.service.impl.ImportExportServiceImpl.doImport(ImportExportServiceImpl.java:143)
    at com.jaspersoft.jasperserver.remote.services.async.ImportRunnable.run(ImportRunnable.java:63)
    at com.jaspersoft.jasperserver.remote.services.async.ImportExportTask$1.run(ImportExportTask.java:124)
    at com.jaspersoft.jasperserver.api.logging.util.LoggableExecutorService$1.run(LoggableExecutorService.java:81)
    at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
    at java.util.concurrent.FutureTask.run(Unknown Source)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
    at java.lang.Thread.run(Unknown Source)
2018-11-13 15:40:51,217 ERROR HibernateRepositoryServiceImpl,pool-14-thread-2:614 [root|superuser] - ******** Recovering from template.lock/saveOrUpdate ***** report.options.exception.label.already.exists
2018-11-13 15:40:51,220 ERROR HibernateDaoImpl,pool-14-thread-2:111 [root|superuser] - ************** HibernateDaoImpl.executeWriteCallback EXCEPTION ********** 
java.lang.NullPointerException
    at org.hibernate.type.IntegerType.next(IntegerType.java:82)
    at org.hibernate.engine.Versioning.increment(Versioning.java:131)
    at org.hibernate.event.def.DefaultFlushEntityEventListener.getNextVersion(DefaultFlushEntityEventListener.java:387)
    at org.hibernate.event.def.DefaultFlushEntityEventListener.scheduleUpdate(DefaultFlushEntityEventListener.java:279)
    at org.hibernate.event.def.DefaultFlushEntityEventListener.onFlushEntity(DefaultFlushEntityEventListener.java:151)
    at org.hibernate.event.def.AbstractFlushingEventListener.flushEntities(AbstractFlushingEventListener.java:219)
    at org.hibernate.event.def.AbstractFlushingEventListener.flushEverythingToExecutions(AbstractFlushingEventListener.java:99)
    at org.hibernate.event.def.DefaultFlushEventListener.onFlush(DefaultFlushEventListener.java:49)
    at org.hibernate.impl.SessionImpl.flush(SessionImpl.java:1028)
    at org.springframework.orm.hibernate3.HibernateTemplate$28.doInHibernate(HibernateTemplate.java:884)
    at org.springframework.orm.hibernate3.HibernateTemplate.doExecute(HibernateTemplate.java:407)
    at org.springframework.orm.hibernate3.HibernateTemplate.executeWithNativeSession(HibernateTemplate.java:375)
    at org.springframework.orm.hibernate3.HibernateTemplate.flush(HibernateTemplate.java:882)
    at com.jaspersoft.jasperserver.api.metadata.common.service.impl.HibernateDaoImpl.executeWriteCallback(HibernateDaoImpl.java:105)
    at com.jaspersoft.jasperserver.api.metadata.common.service.impl.hibernate.HibernateRepositoryServiceImpl.saveResourceWithFlush(HibernateRepositoryServiceImpl.java:576)
    at com.jaspersoft.jasperserver.api.metadata.common.service.impl.hibernate.HibernateRepositoryServiceImpl.saveResource(HibernateRepositoryServiceImpl.java:563)
    at sun.reflect.GeneratedMethodAccessor751.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317)
    at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
    at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
    at org.springframework.transaction.interceptor.TransactionInterceptor$1.proceedWithInvocation(TransactionInterceptor.java:96)
    at org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:260)
    at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:94)
    at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
    at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
    at com.sun.proxy.$Proxy49.saveResource(Unknown Source)
    at sun.reflect.GeneratedMethodAccessor721.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317)
    at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
    at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
    at com.jaspersoft.ji.adhoc.service.EasyXMLizer.invoke(EasyXMLizer.java:104)
    at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
    at com.jaspersoft.jasperserver.api.metadata.user.service.impl.PermissionsPrefetcher.invoke(PermissionsPrefetcher.java:129)
    at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
    at org.springframework.security.access.intercept.aopalliance.MethodSecurityInterceptor.invoke(MethodSecurityInterceptor.java:64)
    at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
    at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
    at com.sun.proxy.$Proxy70.saveResource(Unknown Source)
    at com.jaspersoft.jasperserver.multipleTenancy.PathTransformationRepositoryService.saveResource(PathTransformationRepositoryService.java:591)
    at sun.reflect.GeneratedMethodAccessor721.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317)
    at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
    at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
    at org.springframework.transaction.interceptor.TransactionInterceptor$1.proceedWithInvocation(TransactionInterceptor.java:96)
    at org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:260)
    at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:94)
    at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
    at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
    at com.sun.proxy.$Proxy70.saveResource(Unknown Source)
    at com.jaspersoft.jasperserver.export.modules.repository.ResourceImporter.importResource(ResourceImporter.java:518)
    at com.jaspersoft.jasperserver.export.modules.repository.ResourceImporter.process(ResourceImporter.java:163)
    at com.jaspersoft.jasperserver.multipleTenancy.export.MultiTenancyResourceImporter.process(MultiTenancyResourceImporter.java:140)
    at com.jaspersoft.ji.adhoc.export.ResourceImporterWithAdhocUpgrade.process(ResourceImporterWithAdhocUpgrade.java:23)
    at com.jaspersoft.ji.adhoc.export.AuthorityKeeperResourceImporter.process(AuthorityKeeperResourceImporter.java:44)
    at com.jaspersoft.jasperserver.export.ImporterImpl.process(ImporterImpl.java:210)
    at com.jaspersoft.jasperserver.multipleTenancy.export.ImporterImplPro.process(ImporterImplPro.java:29)
    at com.jaspersoft.jasperserver.export.ImporterImpl.performImport(ImporterImpl.java:134)
    at com.jaspersoft.jasperserver.export.service.impl.ImportExportServiceImpl.startImport(ImportExportServiceImpl.java:215)
    at com.jaspersoft.ji.logging.audit.export.service.AuditCapableImportExportServiceImpl.startImport(AuditCapableImportExportServiceImpl.java:38)
    at com.jaspersoft.jasperserver.export.service.impl.ImportExportServiceImpl.doImport(ImportExportServiceImpl.java:143)
    at com.jaspersoft.jasperserver.remote.services.async.ImportRunnable.run(ImportRunnable.java:63)
    at com.jaspersoft.jasperserver.remote.services.async.ImportExportTask$1.run(ImportExportTask.java:124)
    at com.jaspersoft.jasperserver.api.logging.util.LoggableExecutorService$1.run(LoggableExecutorService.java:81)
    at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
    at java.util.concurrent.FutureTask.run(Unknown Source)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
    at java.lang.Thread.run(Unknown Source)
2018-11-13 15:40:51,231 ERROR ImportRunnable,pool-14-thread-2:78 [root|superuser] - Import failed: 
com.jaspersoft.jasperserver.export.service.ImportFailedException: Import failed. Reason: null
    at com.jaspersoft.jasperserver.export.service.impl.ImportExportServiceImpl.startImport(ImportExportServiceImpl.java:236)
    at com.jaspersoft.ji.logging.audit.export.service.AuditCapableImportExportServiceImpl.startImport(AuditCapableImportExportServiceImpl.java:38)
    at com.jaspersoft.jasperserver.export.service.impl.ImportExportServiceImpl.doImport(ImportExportServiceImpl.java:143)
    at com.jaspersoft.jasperserver.remote.services.async.ImportRunnable.run(ImportRunnable.java:63)
    at com.jaspersoft.jasperserver.remote.services.async.ImportExportTask$1.run(ImportExportTask.java:124)
    at com.jaspersoft.jasperserver.api.logging.util.LoggableExecutorService$1.run(LoggableExecutorService.java:81)
    at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
    at java.util.concurrent.FutureTask.run(Unknown Source)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
    at java.lang.Thread.run(Unknown Source)
2018-11-13 15:59:05,969 ERROR GenericExceptionMapper,http-nio-8090-exec-8:51 [root|superuser] - Unexpected error occurs
java.net.SocketTimeoutException
    at org.apache.tomcat.util.net.NioBlockingSelector.read(NioBlockingSelector.java:201)
    at org.apache.tomcat.util.net.NioSelectorPool.read(NioSelectorPool.java:235)
    at org.apache.tomcat.util.net.NioSelectorPool.read(NioSelectorPool.java:216)
    at org.apache.tomcat.util.net.NioEndpoint$NioSocketWrapper.fillReadBuffer(NioEndpoint.java:1241)
    at org.apache.tomcat.util.net.NioEndpoint$NioSocketWrapper.read(NioEndpoint.java:1190)
    at org.apache.coyote.http11.Http11InputBuffer.fill(Http11InputBuffer.java:717)
    at org.apache.coyote.http11.Http11InputBuffer.access$300(Http11InputBuffer.java:40)
    at org.apache.coyote.http11.Http11InputBuffer$SocketInputBuffer.doRead(Http11InputBuffer.java:1072)
    at org.apache.coyote.http11.filters.IdentityInputFilter.doRead(IdentityInputFilter.java:140)
    at org.apache.coyote.http11.Http11InputBuffer.doRead(Http11InputBuffer.java:261)
    at org.apache.coyote.Request.doRead(Request.java:581)
    at org.apache.catalina.connector.InputBuffer.realReadBytes(InputBuffer.java:326)
    at org.apache.catalina.connector.InputBuffer.checkByteBufferEof(InputBuffer.java:642)
    at org.apache.catalina.connector.InputBuffer.read(InputBuffer.java:349)
    at org.apache.catalina.connector.CoyoteInputStream.read(CoyoteInputStream.java:183)
    at org.glassfish.jersey.message.internal.EntityInputStream.read(EntityInputStream.java:102)
    at org.glassfish.jersey.message.internal.ReaderInterceptorExecutor$UnCloseableInputStream.read(ReaderInterceptorExecutor.java:296)
    at org.jvnet.mimepull.MIMEParser.fillBuf(MIMEParser.java:445)
    at org.jvnet.mimepull.MIMEParser.skipPreamble(MIMEParser.java:312)
    at org.jvnet.mimepull.MIMEParser.access$300(MIMEParser.java:68)
    at org.jvnet.mimepull.MIMEParser$MIMEEventIterator.next(MIMEParser.java:154)
    at org.jvnet.mimepull.MIMEParser$MIMEEventIterator.next(MIMEParser.java:132)
    at org.jvnet.mimepull.MIMEMessage.makeProgress(MIMEMessage.java:228)
    at org.jvnet.mimepull.MIMEMessage.parseAll(MIMEMessage.java:189)
    at org.jvnet.mimepull.MIMEMessage.getAttachments(MIMEMessage.java:115)
    at org.glassfish.jersey.media.multipart.internal.MultiPartReaderClientSide.getMimeParts(MultiPartReaderClientSide.java:272)
    at org.glassfish.jersey.media.multipart.internal.MultiPartReaderClientSide.readMultiPart(MultiPartReaderClientSide.java:231)
    at org.glassfish.jersey.media.multipart.internal.MultiPartReaderServerSide.readMultiPart(MultiPartReaderServerSide.java:91)
    at org.glassfish.jersey.media.multipart.internal.MultiPartReaderClientSide.readFrom(MultiPartReaderClientSide.java:183)
    at org.glassfish.jersey.media.multipart.internal.MultiPartReaderClientSide.readFrom(MultiPartReaderClientSide.java:93)
    at org.glassfish.jersey.message.internal.ReaderInterceptorExecutor$TerminalReaderInterceptor.invokeReadFrom(ReaderInterceptorExecutor.java:256)
    at org.glassfish.jersey.message.internal.ReaderInterceptorExecutor$TerminalReaderInterceptor.aroundReadFrom(ReaderInterceptorExecutor.java:235)
    at org.glassfish.jersey.message.internal.ReaderInterceptorExecutor.proceed(ReaderInterceptorExecutor.java:155)
    at org.glassfish.jersey.server.internal.MappableExceptionWrapperInterceptor.aroundReadFrom(MappableExceptionWrapperInterceptor.java:74)
    at org.glassfish.jersey.message.internal.ReaderInterceptorExecutor.proceed(ReaderInterceptorExecutor.java:155)
    at org.glassfish.jersey.message.internal.MessageBodyFactory.readFrom(MessageBodyFactory.java:1085)
    at org.glassfish.jersey.message.internal.InboundMessageContext.readEntity(InboundMessageContext.java:874)
    at org.glassfish.jersey.message.internal.InboundMessageContext.readEntity(InboundMessageContext.java:808)
    at org.glassfish.jersey.server.ContainerRequest.readEntity(ContainerRequest.java:234)
    at org.glassfish.jersey.media.multipart.internal.FormDataParamValueFactoryProvider$ValueFactory.getEntity(FormDataParamValueFactoryProvider.java:126)
    at org.glassfish.jersey.media.multipart.internal.FormDataParamValueFactoryProvider$FormDataParamValueFactory.provide(FormDataParamValueFactoryProvider.java:280)
    at org.glassfish.jersey.server.spi.internal.ParamValueFactoryWithSource.provide(ParamValueFactoryWithSource.java:71)
    at org.glassfish.jersey.server.spi.internal.ParameterValueHelper.getParameterValues(ParameterValueHelper.java:90)
    at org.glassfish.jersey.server.model.internal.JavaResourceMethodDispatcherProvider$AbstractMethodParamInvoker.getParamValues(JavaResourceMethodDispatcherProvider.java:127)
    at org.glassfish.jersey.server.model.internal.JavaResourceMethodDispatcherProvider$ResponseOutInvoker.doDispatch(JavaResourceMethodDispatcherProvider.java:160)
    at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.dispatch(AbstractJavaResourceMethodDispatcher.java:99)
    at org.glassfish.jersey.server.model.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:389)
    at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:347)
    at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:102)
    at org.glassfish.jersey.server.ServerRuntime$2.run(ServerRuntime.java:326)
    at org.glassfish.jersey.internal.Errors$1.call(Errors.java:271)
    at org.glassfish.jersey.internal.Errors$1.call(Errors.java:267)
    at org.glassfish.jersey.internal.Errors.process(Errors.java:315)
    at org.glassfish.jersey.internal.Errors.process(Errors.java:297)
    at org.glassfish.jersey.internal.Errors.process(Errors.java:267)
    at org.glassfish.jersey.process.internal.RequestScope.runInScope(RequestScope.java:317)
    at org.glassfish.jersey.server.ServerRuntime.process(ServerRuntime.java:305)
    at org.glassfish.jersey.server.ApplicationHandler.handle(ApplicationHandler.java:1154)
    at org.glassfish.jersey.servlet.WebComponent.serviceImpl(WebComponent.java:473)
    at org.glassfish.jersey.servlet.WebComponent.service(WebComponent.java:427)
    at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:388)
    at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:341)
    at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:228)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    at org.springframework.web.filter.RequestContextFilter.doFilterInternal(RequestContextFilter.java:99)
    at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:106)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    at org.owasp.csrfguard.CsrfGuardFilter.doFilter(CsrfGuardFilter.java:88)
    at com.jaspersoft.jasperserver.api.security.csrf.JSCsrfGuardFilter.doFilter(JSCsrfGuardFilter.java:69)
    at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
    at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    at com.jaspersoft.jasperserver.api.security.csrf.CrossDomainCommunicationFilter.doFilter(CrossDomainCommunicationFilter.java:113)
    at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
    at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    at com.jaspersoft.ji.jaxrs.diagnostic.DiagnosticLoggingFilterPRO.doFilter(DiagnosticLoggingFilterPRO.java:41)
    at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
    at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
    at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:118)
    at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:84)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:113)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    at org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:113)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    at com.jaspersoft.ji.jaxrs.diagnostic.DiagnosticLoggingFilterPRO.doFilter(DiagnosticLoggingFilterPRO.java:41)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    at com.jaspersoft.jasperserver.api.metadata.user.service.impl.MetadataAuthenticationProcessingFilter.doFilter(MetadataAuthenticationProcessingFilter.java:140)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    at com.jaspersoft.jasperserver.multipleTenancy.MTBasicProcessingFilter.doFilter(MTBasicProcessingFilter.java:192)
    at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
    at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    at com.jaspersoft.jasperserver.war.UserPreferencesFilter.doFilter(UserPreferencesFilter.java:234)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:199)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    at com.ca.jasper.ext.filter.TenantIdLoggingFilter.doFilter(TenantIdLoggingFilter.java:94)
    at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
    at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    at com.ca.jasper.authentication.JaaSProxyAuthenticationFilter.doFilter(JaaSProxyAuthenticationFilter.java:202)
    at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
    at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    at com.jaspersoft.jasperserver.war.NullFilter.doFilter(NullFilter.java:40)
    at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
    at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    at com.ca.jasper.ext.filter.ExternalAuthenticationProxyFilter.doFilter(ExternalAuthenticationProxyFilter.java:109)
    at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
    at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    at com.jaspersoft.jasperserver.war.UserPreferencesFilter.doFilter(UserPreferencesFilter.java:234)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    at com.jaspersoft.jasperserver.api.logging.filter.BasicLoggingFilter.doFilter(BasicLoggingFilter.java:54)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    at com.jaspersoft.jasperserver.api.security.WebAppSecurityFilter.doFilter(WebAppSecurityFilter.java:160)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    at com.jaspersoft.jasperserver.war.NullFilter.doFilter(NullFilter.java:40)
    at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
    at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    at com.jaspersoft.jasperserver.api.security.encryption.EncryptionFilter.doFilter(EncryptionFilter.java:147)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:87)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    at com.jaspersoft.ji.license.JILicenseFilter.doFilter(JILicenseFilter.java:84)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:192)
    at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:160)
    at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
    at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    at com.jaspersoft.jasperserver.war.util.SessionDecoratorFilter.doFilter(SessionDecoratorFilter.java:60)
    at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
    at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    at com.jaspersoft.jasperserver.war.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:64)
    at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
    at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    at com.jaspersoft.jasperserver.war.httpheaders.ResourceHTTPHeadersFilter.doFilter(ResourceHTTPHeadersFilter.java:74)
    at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
    at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    at com.jaspersoft.jasperserver.war.SessionXssNonceSetterFilter.doFilter(SessionXssNonceSetterFilter.java:64)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    at com.jaspersoft.jasperserver.war.P3PFilter.doFilter(P3PFilter.java:40)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    at com.jaspersoft.jasperserver.war.ProxyUrlFilter.doFilter(ProxyUrlFilter.java:71)
    at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
    at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
    at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:613)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)
    at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:650)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342)
    at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:803)
    at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)
    at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:790)
    at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1459)
    at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
    at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
    at java.lang.Thread.run(Unknown Source)
2018-11-13 16:08:19,554 ERROR EhCacheImpl,ContainerBackgroundProcessor[StandardEngine[Catalina]]:556 [] -  -- JasperServer:  EhCacheImpl shutdown called.  This normal shutdown operation. 
2018-11-13 16:08:19,554 ERROR EhCacheImpl,ContainerBackgroundProcessor[StandardEngine[Catalina]]:559 [] -  -- JasperServer:  EhCacheImpl calling cleanerTimer.cancel().  This normal shutdown operation. 
2018-11-13 16:09:59,657 ERROR CsrfGuard,http-nio-8090-exec-9:41 [] - potential cross-site request forgery (CSRF) attack thwarted (user:<anonymous>, ip:149.223.219.42, method:POST, uri:/reportservice/JavaScriptServlet, error:required token is missing from the request)
2018-11-13 16:12:35,405 ERROR GenericExceptionMapper,http-nio-8090-exec-25:51 [root|superuser] - Unexpected error occurs
java.net.SocketTimeoutException
    at org.apache.tomcat.util.net.NioBlockingSelector.read(NioBlockingSelector.java:201)
    at org.apache.tomcat.util.net.NioSelectorPool.read(NioSelectorPool.java:235)
    at org.apache.tomcat.util.net.NioSelectorPool.read(NioSelectorPool.java:216)
    at org.apache.tomcat.util.net.NioEndpoint$NioSocketWrapper.fillReadBuffer(NioEndpoint.java:1241)
    at org.apache.tomcat.util.net.NioEndpoint$NioSocketWrapper.read(NioEndpoint.java:1190)
    at org.apache.coyote.http11.Http11InputBuffer.fill(Http11InputBuffer.java:717)
    at org.apache.coyote.http11.Http11InputBuffer.access$300(Http11InputBuffer.java:40)
    at org.apache.coyote.http11.Http11InputBuffer$SocketInputBuffer.doRead(Http11InputBuffer.java:1072)
    at org.apache.coyote.http11.filters.IdentityInputFilter.doRead(IdentityInputFilter.java:140)
    at org.apache.coyote.http11.Http11InputBuffer.doRead(Http11InputBuffer.java:261)
    at org.apache.coyote.Request.doRead(Request.java:581)
    at org.apache.catalina.connector.InputBuffer.realReadBytes(InputBuffer.java:326)
    at org.apache.catalina.connector.InputBuffer.checkByteBufferEof(InputBuffer.java:642)
    at org.apache.catalina.connector.InputBuffer.read(InputBuffer.java:349)
    at org.apache.catalina.connector.CoyoteInputStream.read(CoyoteInputStream.java:183)
    at org.glassfish.jersey.message.internal.EntityInputStream.read(EntityInputStream.java:102)
    at org.glassfish.jersey.message.internal.ReaderInterceptorExecutor$UnCloseableInputStream.read(ReaderInterceptorExecutor.java:296)
    at org.jvnet.mimepull.MIMEParser.fillBuf(MIMEParser.java:445)
    at org.jvnet.mimepull.MIMEParser.skipPreamble(MIMEParser.java:312)
    at org.jvnet.mimepull.MIMEParser.access$300(MIMEParser.java:68)
    at org.jvnet.mimepull.MIMEParser$MIMEEventIterator.next(MIMEParser.java:154)
    at org.jvnet.mimepull.MIMEParser$MIMEEventIterator.next(MIMEParser.java:132)
    at org.jvnet.mimepull.MIMEMessage.makeProgress(MIMEMessage.java:228)
    at org.jvnet.mimepull.MIMEMessage.parseAll(MIMEMessage.java:189)
    at org.jvnet.mimepull.MIMEMessage.getAttachments(MIMEMessage.java:115)
    at org.glassfish.jersey.media.multipart.internal.MultiPartReaderClientSide.getMimeParts(MultiPartReaderClientSide.java:272)
    at org.glassfish.jersey.media.multipart.internal.MultiPartReaderClientSide.readMultiPart(MultiPartReaderClientSide.java:231)
    at org.glassfish.jersey.media.multipart.internal.MultiPartReaderServerSide.readMultiPart(MultiPartReaderServerSide.java:91)
    at org.glassfish.jersey.media.multipart.internal.MultiPartReaderClientSide.readFrom(MultiPartReaderClientSide.java:183)
    at org.glassfish.jersey.media.multipart.internal.MultiPartReaderClientSide.readFrom(MultiPartReaderClientSide.java:93)
    at org.glassfish.jersey.message.internal.ReaderInterceptorExecutor$TerminalReaderInterceptor.invokeReadFrom(ReaderInterceptorExecutor.java:256)
    at org.glassfish.jersey.message.internal.ReaderInterceptorExecutor$TerminalReaderInterceptor.aroundReadFrom(ReaderInterceptorExecutor.java:235)
    at org.glassfish.jersey.message.internal.ReaderInterceptorExecutor.proceed(ReaderInterceptorExecutor.java:155)
    at org.glassfish.jersey.server.internal.MappableExceptionWrapperInterceptor.aroundReadFrom(MappableExceptionWrapperInterceptor.java:74)
    at org.glassfish.jersey.message.internal.ReaderInterceptorExecutor.proceed(ReaderInterceptorExecutor.java:155)
    at org.glassfish.jersey.message.internal.MessageBodyFactory.readFrom(MessageBodyFactory.java:1085)
    at org.glassfish.jersey.message.internal.InboundMessageContext.readEntity(InboundMessageContext.java:874)
    at org.glassfish.jersey.message.internal.InboundMessageContext.readEntity(InboundMessageContext.java:808)
    at org.glassfish.jersey.server.ContainerRequest.readEntity(ContainerRequest.java:234)
    at org.glassfish.jersey.media.multipart.internal.FormDataParamValueFactoryProvider$ValueFactory.getEntity(FormDataParamValueFactoryProvider.java:126)
    at org.glassfish.jersey.media.multipart.internal.FormDataParamValueFactoryProvider$FormDataParamValueFactory.provide(FormDataParamValueFactoryProvider.java:280)
    at org.glassfish.jersey.server.spi.internal.ParamValueFactoryWithSource.provide(ParamValueFactoryWithSource.java:71)
    at org.glassfish.jersey.server.spi.internal.ParameterValueHelper.getParameterValues(ParameterValueHelper.java:90)
    at org.glassfish.jersey.server.model.internal.JavaResourceMethodDispatcherProvider$AbstractMethodParamInvoker.getParamValues(JavaResourceMethodDispatcherProvider.java:127)
    at org.glassfish.jersey.server.model.internal.JavaResourceMethodDispatcherProvider$ResponseOutInvoker.doDispatch(JavaResourceMethodDispatcherProvider.java:160)
    at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.dispatch(AbstractJavaResourceMethodDispatcher.java:99)
    at org.glassfish.jersey.server.model.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:389)
    at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:347)
    at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:102)
    at org.glassfish.jersey.server.ServerRuntime$2.run(ServerRuntime.java:326)
    at org.glassfish.jersey.internal.Errors$1.call(Errors.java:271)
    at org.glassfish.jersey.internal.Errors$1.call(Errors.java:267)
    at org.glassfish.jersey.internal.Errors.process(Errors.java:315)
    at org.glassfish.jersey.internal.Errors.process(Errors.java:297)
    at org.glassfish.jersey.internal.Errors.process(Errors.java:267)
    at org.glassfish.jersey.process.internal.RequestScope.runInScope(RequestScope.java:317)
    at org.glassfish.jersey.server.ServerRuntime.process(ServerRuntime.java:305)
    at org.glassfish.jersey.server.ApplicationHandler.handle(ApplicationHandler.java:1154)
    at org.glassfish.jersey.servlet.WebComponent.serviceImpl(WebComponent.java:473)
    at org.glassfish.jersey.servlet.WebComponent.service(WebComponent.java:427)
    at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:388)
    at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:341)
    at org.glassfish.jersey.servlet.ServletContainer.service(ServletContainer.java:228)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    at org.springframework.web.filter.RequestContextFilter.doFilterInternal(RequestContextFilter.java:99)
    at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:106)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    at org.owasp.csrfguard.CsrfGuardFilter.doFilter(CsrfGuardFilter.java:88)
    at com.jaspersoft.jasperserver.api.security.csrf.JSCsrfGuardFilter.doFilter(JSCsrfGuardFilter.java:69)
    at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
    at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    at com.jaspersoft.jasperserver.api.security.csrf.CrossDomainCommunicationFilter.doFilter(CrossDomainCommunicationFilter.java:113)
    at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
    at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    at com.jaspersoft.ji.jaxrs.diagnostic.DiagnosticLoggingFilterPRO.doFilter(DiagnosticLoggingFilterPRO.java:41)
    at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
    at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
    at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:118)
    at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:84)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:113)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    at org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:113)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    at com.jaspersoft.ji.jaxrs.diagnostic.DiagnosticLoggingFilterPRO.doFilter(DiagnosticLoggingFilterPRO.java:41)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    at com.jaspersoft.jasperserver.api.metadata.user.service.impl.MetadataAuthenticationProcessingFilter.doFilter(MetadataAuthenticationProcessingFilter.java:140)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    at com.jaspersoft.jasperserver.multipleTenancy.MTBasicProcessingFilter.doFilter(MTBasicProcessingFilter.java:192)
    at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
    at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    at com.jaspersoft.jasperserver.war.UserPreferencesFilter.doFilter(UserPreferencesFilter.java:234)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:199)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    at com.ca.jasper.ext.filter.TenantIdLoggingFilter.doFilter(TenantIdLoggingFilter.java:94)
    at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
    at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    at com.ca.jasper.authentication.JaaSProxyAuthenticationFilter.doFilter(JaaSProxyAuthenticationFilter.java:202)
    at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
    at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    at com.jaspersoft.jasperserver.war.NullFilter.doFilter(NullFilter.java:40)
    at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
    at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    at com.ca.jasper.ext.filter.ExternalAuthenticationProxyFilter.doFilter(ExternalAuthenticationProxyFilter.java:109)
    at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
    at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    at com.jaspersoft.jasperserver.war.UserPreferencesFilter.doFilter(UserPreferencesFilter.java:234)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    at com.jaspersoft.jasperserver.api.logging.filter.BasicLoggingFilter.doFilter(BasicLoggingFilter.java:54)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    at com.jaspersoft.jasperserver.api.security.WebAppSecurityFilter.doFilter(WebAppSecurityFilter.java:160)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    at com.jaspersoft.jasperserver.war.NullFilter.doFilter(NullFilter.java:40)
    at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
    at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    at com.jaspersoft.jasperserver.api.security.encryption.EncryptionFilter.doFilter(EncryptionFilter.java:147)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:87)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    at com.jaspersoft.ji.license.JILicenseFilter.doFilter(JILicenseFilter.java:84)
    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
    at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:192)
    at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:160)
    at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
    at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    at com.jaspersoft.jasperserver.war.util.SessionDecoratorFilter.doFilter(SessionDecoratorFilter.java:60)
    at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
    at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    at com.jaspersoft.jasperserver.war.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:64)
    at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
    at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    at com.jaspersoft.jasperserver.war.httpheaders.ResourceHTTPHeadersFilter.doFilter(ResourceHTTPHeadersFilter.java:74)
    at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
    at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    at com.jaspersoft.jasperserver.war.SessionXssNonceSetterFilter.doFilter(SessionXssNonceSetterFilter.java:64)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    at com.jaspersoft.jasperserver.war.P3PFilter.doFilter(P3PFilter.java:40)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    at com.jaspersoft.jasperserver.war.ProxyUrlFilter.doFilter(ProxyUrlFilter.java:71)
    at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
    at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
    at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:613)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)
    at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:650)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342)
    at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:803)
    at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)
    at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:790)
    at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1459)
    at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
    at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
    at java.lang.Thread.run(Unknown Source)
 
Environment:
Jaspersoft Report Server 7.1
Cause:
What the error message in the jasperserver.log file means is that the server threw an exception when it processed a report option label of an option that had already been imported with the ssame name (label):

2018-11-13 15:40:51,217 ERROR HibernateRepositoryServiceImpl,pool-14-thread-2:614 [root|superuser] - ******** Recovering from template.lock/saveOrUpdate ***** report.options.exception.label.already.exists

You can adjust the report server logging level to DEBUG level and get the label that the server is tripping on.

The STR taken to create a report option label with the same name is unknown.
Resolution:
We took export achive file and import it into our our lab environment, it failed with the same problem. It failed after importing one of the resource. We navigated to the customRepexport.zip/resources/ca_ppm/reports/Custom path in the archive file, opened the .folder.xml which lists all the resources that this export file will report and the order they are imported in. We identified the resource listed after the one that the import tripped over. It is a report option with a label 'X'. Another resource we previously imported had the same label so we modified the label in the XML file, re-zipped and tried to re-import. After that, the import succeeded.

You can either take the steps described above, or the problem resource's label that in the source repository and re-export the file.