IM 12.6.4 with IE11 on Windows 10. User clicks on task is returned to login screen.

Document ID : KB000004877
Last Modified Date : 14/02/2018
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Issue:

IM 12.6.4 with IE11 on Windows 10.

When a user clicks on any task in the left pane, they are returned to login screen.

This does not happen with Firefox or Chrome on the same machine.

Resolution:

 Uncheck "Empty temporary internet files folder when browser is closed" in advanced settings on IE11.