Identity Portal connector to Identity Manager fails to start with exception 'java.lang.IllegalArgumentException'

Document ID : KB000045394
Last Modified Date : 14/02/2018
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After installing Identity Portal and creating a connector to Identity Manager, the connector fails and the application server log shows an exception concerning 



Identity Suite 12.6.7

Identity Portal 1.6.1


The cause could be that the public alias of the  environment is not set.

In such a case the exception will look similar to this:

ERROR [] (http-/ Reload connector failed : java.lang.RuntimeException: java.lang.IllegalArgumentException: ErrorCode: 20026, ErrorFamily: GENERAL, Message: com.idmlogic.sigma.backend.BackendException: Failed initializing TEWS Client

at []

at []

at com.idmlogic.sigma.manager.impl.AdapterManagerBean.reload( []

at com.idmlogic.sigma.manager.impl.ConnectorManagerBean.reload( []

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) [rt.jar:1.8.0_102]

at sun.reflect.NativeMethodAccessorImpl.invoke( [rt.jar:1.8.0_102]

at sun.reflect.DelegatingMethodAccessorImpl.invoke( [rt.jar:1.8.0_102]


Log into the management console of Identity Manager

Access the environment your connector connects to

Set the 'Public Alias' and 'Public User' and save.

Restart environment.

Start the Identity Portal again

Additional Information: