Identity Manager cannot connect to Jasper report server

Document ID : KB000005069
Last Modified Date : 14/02/2018
Show Technical Document Details
Issue:

The identity portal shows a log of jgroup WARNlines and does not load:

WARN org.jgroups.protocols.pbcast.GMS - SOMESERVER-53591: JOIN(SOMESERVER-53591) sent to SOMESERVER-37379 timed out (after 3000 ms), on try 6

Environment:
Identity Portal 14.0Virtual Appliance 14.0
Cause:

This issue is benign and can be safely ignored.

It relates to clustering.

The Identity Portal should start after 10-15 minutes.

 

 

Resolution:

In order to avoid waiting the 10-15 minutes and seeing the WARN messages in the logs, you can clean the JGROUPING table in the database.

Additional Information:

N/A