Identity Governance client tool fails to initialize SOAP connector on 64 bit system

Document ID : KB000004053
Last Modified Date : 14/02/2018
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When installing client tool on 64 bit system, you may encounter a situation where the SOAP connector does not work and gives an error:

"Failed to initialize soap connector"

Identity Governance 12.6.x, 14.x

The reason for this issue is because on the 64 bit platform the regasm.exe (Assemblly Register) is not run automatically and must be run manualy.

It should run against 64 bit .net framework


Run the 64 bit regasm.exe:

C:\Windows\Microsoft.NET\Framework64\Path_To_File\RegASM.exe "c:\FULL_PATH_TO_FILE\SageSOAP.dll"