Agile Central: Idea Manager Module - why a user can't login after they were created

Document ID : KB000103365
Last Modified Date : 26/06/2018
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Introduction:
While CA provides a central Ideas site manage requests for features and enhancements (https://ideas.rallydev.com), some customers are managing their own site. Learn more on that: https://help.rallydev.com/set-your-rally-idea-manager-site

 
Question:
We maintain our own site for ideas. We created a few users, but why they can't log into that site?
Answer:
In order for the users to be able to post new ideas, they must be added to the security group that's specified in your site.

The screen shots below demonstrate a set up of an Ideas site where a security group called: "Ideas" is specified. In order for your users to actually participate , you must add them to that security group after you create their usernames.

User-added image

User-added image