Can iDash report on external jobs tracked by CA7? Can a SLA be setup for a job which is not defined to CA 7?
You can not define a SLA in iDash for jobs that are not defined to CA 7 database. IDash will receive events for jobs that are not defined and the jobs will be added to the iDash runlog and therefore can be reported on. The jobs can not be part of a SLA flow.