iDash 11.4 Admin tool performance

Document ID : KB000014514
Last Modified Date : 14/02/2018
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Question:

Since upgrading our production iDash environment to 11.4 we have noticed that the Admin tool is slow to launch taking around 120 seconds to log in. Previously it only took a few seconds. 

 

Are there any known reasons for this? 

Environment:
iDASH 11.4
Answer:

In $IDASH_HOME/etc/idash.conf file, update the property: idash.server.db.test.host.reachable=false.

This will resolve  AutoSys connections errors which are the cause of this problem.