Icons are broken on ROC after upgrade to RA 6.2

Document ID : KB000004738
Last Modified Date : 14/02/2018
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Issue:

After upgrade Release Automation from 6.1 to 6.2, logged in Release Operations Center (ROC). And then, some icons are broken. They are not linked correct functions. So, cannot edit and deploy applications properly.

 

Cause:

ROC has some JavaScript files locally as browser caches. If they are not refreshed, ROC will not work properly.

Resolution:

Clear browser caches. Please refer to following instructions of each vendors.

Note: these links will jump to external pages.

 

- Internet Explorer) How to delete the contents of the Temporary Internet Files folder

https://support.microsoft.com/en-us/kb/260897

- Firefox) How to clear the Firefox cache

https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

- Chrome) Clear cache and cookies

https://support.google.com/accounts/answer/32050?hl=en