ICH408I OMVS Segment incompletely defined

Document ID : KB000113477
Last Modified Date : 10/09/2018
Show Technical Document Details
Question:
We are getting this error message now when we use CA Vantage from our windows server that is up and running all the time. We just upgraded from 12.6 to 14.0. PTF high date is 24Jul2018. Can you help explain what I would need to do, or ask my RACF team to define to fix this OMVS error? Started task user id is SYCAVANT. ICH408I USER(SYCAVANT) GROUP(SY@@MSID) NAME(CA RPT TOOL GUI INTF) 677 CL(PROCESS ) OMVS SEGMENT INCOMPLETELY DEFINED
Answer:
1. Look to this document: https://www.redbooks.ibm.com/redpapers/pdfs/redp4193.pdf
2. Details about ICH408I message and corrective actions can be found on IBM Knowledge Center.
(https://www.ibm.com/support/knowledgecenter/SSLTBW_2.1.0/com.ibm.zos.v2r1.icha600/gk00613.htm)
Additional Information:
For this user, the fix that resolved their problem was...
altuser SYCAVANT omvs( +
uid(201261) +
home('/util/batch/sycavant') +
program('/bin/nologon'))