ibm_ds_next probe does not obtain the inventory from ibm ds 8000 device

Document ID : KB000103607
Last Modified Date : 05/07/2018
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Issue:
ibm_ds_next probe does not display the inventory for 8000 device even though Test connection is successful

Error captured in the ibm_ds_next.log:

CommandPoolExecutor_0_133, ibm_ds_next] WBEMException: CIM_ERR_ACCESS_DENIED (HTTP 401 - Unauthorized)
Environment:
ibm_ds_next probe v1.13 with IBM_DS_8000 series 
Cause:
The ibm_ds_next probe requires a user account with Monitor role in the IBM DS8000 Storage System.
Resolution:
Configured the ibm_ds_next probe with a user that has the Monitor role in the IBM DS8000 Storage System.

See the "Installation Considerations"  section in the following link:
https://docops.ca.com/ca-unified-infrastructure-management-probes/ga/en/alphabetical-probe-articles/ibm_ds_next-ibm-disk-storage-system-8000-series-monitoring/ibm_ds_next-ibm-disk-storage-system-8000-series-monitoring-release-notes